Made to Order

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All items made by Studio Eldeen Handmade Art LLC and sold in this store are handmade. I sometimes run low in stock, so please allow up to 4 weeks for your order to be made. Wait times may be longer depending on the volume of orders I have at any given time, the number of conventions I'm traveling to, and how well life in general wants to cooperate with me. I'll do my best to keep you updated so you know what to expect.

Shipping

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I will ship to anywhere in the world that United States Postal Service or UPS will deliver to. Shipping options and prices will be displayed on checkout.

Damaged Items

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As with any handmade item, your order may have slight imperfections. If your order arrives damaged you must contact Studio Eldeen Handmade Art LLC immediately and include photograph(s) of the area(s) damaged; Failure to do so may result in additional costs to you to replace the damaged item.

Keeping in Touch

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Custom Commissions: I will try to send progress updates and photos to you during the creation process of your order to get feedback, ensuring you are satisfied before moving on to the next phase of creating your order. Due to electronic screen color variations, colors may vary from the photos sent to you. As with any handmade item, your order may have slight imperfections.

Food Safety

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Any products made by Studio Eldeen Handmade Art LLC that are intended for contact with food or drink will only be sealed using KSResin’s FDA-compliant products. Customers should visit ksresin.com for any questions or concerns regarding KSResin’s product lines. If you have any allergies to KSResin’s fully-cured FDA-compliant products, it is not recommended that you purchase any products intended for contact with food or drink from Studio Eldeen Handmade Art LLC.

Mellow Yellow

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The epoxies and resins I use have UV inhibitors and resist yellowing to a certain degree. Even so, all epoxies and resins (except pricey archival varieties that I do not own) yellow over time. Prolonged exposure to heat and UV light will hasten the yellowing of items made with epoxy or resin. Studio Eldeen Handmade Art LLC will not be liable for yellowed epoxy or resin products.

Take Care

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A Care Instruction Card is included with some products purchased from Studio Eldeen Handmade Art LLC. Failure to follow these instructions may result in damage to the product that Studio Eldeen Handmade Art LLC will not be liable for.

Returns & Refunds

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All items from Studio Eldeen Handmade Art LLC are non-returnable. There are no refunds on Custom Commissions.

Agreement

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By submitting a payment for a product made by Studio Eldeen Handmade Art LLC, you agree to all the above Terms and Conditions.

Thank You

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No seriously, thank you for supporting my business and my art, and for reading all that boring stuff. You get a gold star!

Terms & Conditions